Services
As our client, you can depend on Bradlink to:
- Get the job done; provide the best solutions in a timely manner and overcome hurdles.
- Act as a seamless team member and work when our clients work and for some public clients that is 24 hours a day, 7 days a week.
- Develop an open, honest and long-term business relationship
- Be passionate about service delivery and helping clients help their customers
Technical Services
- Design, Construction and Shop Drawings
- As-builts
- Microstation XM, Geopak
- AutoCAD, Revit, GIS, 3-D Modeling
- Renderings
- Facilities Design Support
- MEP Coordination Drawings
- Document Control
- Building Permits
- ADA Code Compliance, LEED
- AE Design Support
- Data Coordination / Reporting / FTP Portal Management
Accessibility Services
- ADA Code Compliance
- Design Assistance and Reviews
- TDLR Registration
- Agency Liaison
- Owner’s Agent for ADA
- Seminars on new ADA Guidelines
- Surveys
- Inspections
- Technical Reports and Memorandums
- Updates and Clarifications on Administrative Rules
Program and Project Management
Bradlink has the skills and internal team resources to manage various type projects from Fare Collections and self-service Kiosks (Systems, Hardware, Parts Procurement/Inventory, Revenue Reconciliations, and Transit Centers), to Mechanical to Communication Systems, to Data Center Systems, to Facilities Maintenance and Operations involving People Movers, Elevators and Escalators to Light Rail Stations.
- Meeting Coordination, Agendas, Reports, Meeting Minutes and Action Plans
- Scheduling, Estimating
- Coordination / Management of Team Members
- Developing Standard Operating Procedures, Processes and Audits
- Business Process Improvements, Quality Audits
- Third Party Logistics
- On-site Support
- Administrative Support
- Project / FTP Portal Management
- Parts Procurement
- Standard Operations Procedures, Process Audits
- Subject Matter Experts
Installation Management
- Determine best site location or obtain specifications from client
- Develop detailed demo (if required) and installation drawings and obtain approval
- Obtain appropriate city building permits
- Coordinate team members and interface with agency security / police and facilities staff
- Clarify, communicate and help resolve field issues as it relates to installation
- Parts Procurement and Third-Party Logistics
- Site Assessments and Preparedness
- Assist in configuring device for commissioning
- Commission and conduct final test
- Document QA/QC test results and report as needed
- Close-out documentation and submittal of reports
Operations and Maintenance Support
Bradlink provides O&M services on Transit (Fare Collections, Light Rail, Busses, Facilities) projects, and Aviation (Facilities, Automatic People Movers, Escalators, Elevators) and other long term projects
- Handstand (Aviation)
- Spare Parts Procurement
- Green procurement analysis
- Inventory Management
- Third party logistics
- Vendor / team member coordination
- 1st Tier Equipment Support (Hardware and Software)
- Project Management / Coordination
- Revenue / Fare Collections Auditing and Reconciliations
- Transit Center Set-up / Management, Call Center Support
- FTP Portal Management
- Administrative Support
- Evergreen and status reports
- Standard Operating Procedures
- Break/Fix Assistance
- Business Process Improvement
- Field Assessments, Quality Audits and Oversight
Technology and Systems Support
- Software application development
- Smartcards, E-payment Support
- Hardware equipment commissioning and configuration (fare collections, automated retail)
- Spare parts procurement and 3rd party logistics
- Installation Management
- System testing and start-up
- System monitoring, reporting, troubleshooting and fix
- System first responders, Break / Fix Support
- Data Center Migrations
- Business Process Improvement
- Coordination, Assessment and Reporting for System Turnovers / Fixes
- Software bug troubleshooting, fixes, testing and implementation
- QA/QC, System Audits and Standard Operating Procedures